Privacy Policy

This Privacy Policy Statement (“Policy”) outlines Gem Stone (“We” or “Us” or “Our”) practices in relation to the collection, storage, use, processing, and disclosure of personal data that you provide when you access our website www.Gem Stone.in and mobile application Gem Stone (collectively, the “Platform”).

This Policy is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as amended from time to time.

This document is generated electronically and does not require any physical or digital signature.

By using the Platform, you consent to the collection, use, and disclosure of your personal data in accordance with this Policy.

1. Collection of Personal and Other Information

(a) By using the Platform, you allow Us to collect information about your activity and trends. We will only collect information you knowingly provide.

(b) Personal information collected may include, but is not limited to:

• Name, username, password, email address, phone number
• Address, age, date of birth, sex, nationality
• Map/location information you choose to share
• Usage history and preferences
• Content uploaded or shared by you

(c) To use certain features, you may be asked to register your phone, email, or device to receive notifications, alerts, or promotional messages. You consent to receiving such communications.

(d) You may receive promotional emails or updates regarding our products, offers, and Platform features. You may opt out at any time through unsubscribe options provided.

(e) Any information provided, whether directly or indirectly, may be collected and stored by Us, and you consent to such collection.

(f) If personal data is used for purposes beyond the scope of collection, We will notify you and obtain your consent.

(g) Your personal data will continue to be stored for a reasonable period even after account termination, and content uploaded by you may be retained indefinitely.

(h) You are not obliged to provide personal data, but certain features may be inaccessible without it.

(i) We comply with the Information Technology Act, 2000 and rules regarding data security and breaches.

2. Disclosure of Personal Information

We will only disclose personal information under the following circumstances:

(a) To fulfill the purpose for which it was collected
(b) With your consent
(c) To enforce our Terms of Use or policies
(d) When required by law
(e) By order of a court or governmental agency

3. Authenticity of Information

(a) We take reasonable steps to ensure the information on the Platform is accurate.

(b) You agree that the personal data you provide is true, correct, and accurate.

(c) You may review and update your personal information by contacting our Grievance Officer.

4. Third-Party User Experience Services

(a) We may use third-party services (e.g., Razorpay, Google) to improve user experience and understand behavior.

(b) Information collected may include:

• Age
• Gender
• Preferences
• Interests

(c) These third parties operate independently. You may restrict or enable data collection as per their policies.

(d) Please review third-party privacy policies for further details.

5. Third-Party Authentication Services

(a) We may use third-party login services (e.g., Google, Facebook) for registration and authentication.

(b) We may access limited information from these services, subject to their privacy policies.

6. Security Measures

We use encryption, firewalls, and secure technologies to protect your data in compliance with Information Technology Act, 2000. Absolute security cannot be guaranteed, and by using the Platform, you acknowledge the associated risks.

7. Business Transitions

In the event of a merger, acquisition, or sale of assets, your personal data may be among the assets transferred.

8. Transfer of Data

(a) Data may be stored or processed in countries other than India.

(b) By using the Platform, you consent to such transfers.

(c) Using the Platform from outside India may result in data being processed in other jurisdictions.

9. Cookies

(a) We use cookies to provide a tailored and user-friendly service. Cookies do not give access to your personal files.

(b) You may control cookie settings through your browser. Blocking cookies may limit Platform functionality.

(c) Third-party cookies may also appear on the Platform; these are subject to the third party’s policies.

10. Change in Privacy Policy

We may update this Policy from time to time. Substantial changes will be notified on the Platform.

11. Grievance Officer

You may contact Us at www.Gem Stone.in/contact-us for any queries regarding this Policy or your personal information.

12. Image Uploads

(a) You may upload product images or personal images (e.g., for customization).

(b) Images are used only for Platform functionality such as order tracking, customer support, and product display.

(c) Images are not used for unrelated marketing without your explicit consent.

13. Sharing of Images

Images may be shared with trusted service providers like shipping partners, payment processors, or technical support, bound by our security and privacy standards.

14. Image Security

We take technical and organizational measures to protect your images against unauthorized access, disclosure, alteration, or destruction.